A basic costing for each booking that includes an overview of delivery rate to give you a guideline when planning any work.
This is a starting rate for job pricing for deliveries and collections within 35 miles.
This is a starting rate per mile for jobs over 35 miles, which reflects our competitive delivery rates. The return rate for the same job is 50% of the original price.
The first 20 minutes are free, after this a charge will be added at the set price. This can be evidenced both at the time and in any invoicing
The price for each additional delivery is calculated after accounting for the total mileage plan and any other applicable charges when planning a job.
This is to cover any other standard charges involved with job pricing, including applicable rates for tolls, Ulez, ferries, and hotels (hotels are charged via the Premier Inn rate) or the nearest equivalent if needed.
The Toll will be offered as a cost option when booking, If not chosen, the load will be planned using the M6 through Birmingham. If the motorway is closed then the customer will be contacted as soon as possible to discuss any impact on the job including the option to use the toll.
A percentage charge will be applied to the job pricing for out of hours or overnight deliveries.
For deliveries scheduled Monday through Friday outside of 06:00h to 18:00h and overnight, the charge is 20%. On Saturday, the rate increases to 35%, while Sunday deliveries incur a 50% charge.
We are happy to discuss and plan non-business domestic work. All job pricing will require a deposit of 50% of the total agreed amount before any work is undertaken, and planning will be subject to any delivery rates and surcharges.
Here is a list of conditions and choices related to any jobs booked with us.
We are happy to discuss and provide quotes for European work, including job pricing for both business-to-business and domestic customers.
Each job will be provided with a live link to Google Maps. This feature not only allows the customer to track the load in real-time but also offers an accurate ETA for the consignment. We implement this system not just for our customers' peace of mind but also because we adhere to a strict no phone policy while driving. This ensures our drivers remain focused and undistracted. If necessary, they will receive alerts from the office and stop in a safe place in order to reply.
Upon request, we can provide delivery collection and receipt notes on each job via the traditional triplicate book, ensuring transparency in our logistics services and reflecting our competitive delivery rates and job pricing.
Immediate photographic evidence along with names, if needed, can be provided at either or both ends of each delivery if requested. Otherwise, an email detailing the job pricing will be sent as soon as possible regarding our logistics services.
Lastly and most importantly, we carry all the correct insurances. If requested, we can provide documentation for each insurance type. We have: Hire and Reward Insurance, Goods in Transit Insurance, Public Liability Insurance, and Company Liability Insurance.
If you have any questions about our delivery rates, job pricing, or logistics services, please contact us.